Thursday, November 21, 2013

C&C Pre-Order Information

Photo by Atlcatsmeow
Thanks so much for popping over to visit the Chaos & Crocodiles blog. It means so much to me that you are interested in the polishes that I make.  

International Customers
For C&C polishes, please follow Mei Mei’s Signatures and Norway Nails to find out when the new polishes will be in stock. For pins, mirrors, or nail files, please email me (or send me a Facebook message) anytime between now and Saturday, November 23rd.

General Information
This is going to be a rather long post, so please, have a seat and get comfy! *pats couch cushion, pours refreshing beverage*

It has been quite a while since we last had a pre-order, so I’m going to give you all of the important details that will make this run smoothly, and answer some questions you may have.

The pre-order will take place on Saturday, November 23rd. It will include 9 new polishes! You can check them out on the C&C Facebook page now (swatches coming soon). It will also include several returning polishes, mirrors, pins, and glass nail files. 

Payment and Turnaround Time
Those of you who participated in the last C&C pre-order may remember filling out a form and receiving an invoice. It went very smoothly, but the invoicing process took me a long time. While I am not usually a fan of paid pre-orders, I feel that it will help me get your orders out faster, so I'd like to give it a try and use the C&C shop this time. So, it will be like a normal shopping event, except everyone will get what they want, and there will be a longer turnaround time.

My estimate for turnaround time is 2-4 weeks, depending on volume, but all orders will ship by December 20th.
Disclaimer :-P
To prepare for the pre-order, I have acquired many supplies, and I have more on the way. However, in the event that I run out of supplies to make a certain polish and I can’t get more in time for the holidays, I will contact you, refund your money, and give you the option to reserve the polish for when supplies become available again.

Per Customer Limit
There is NO limit on pins, mirrors, or nail files. However, please limit yourself to ONE of each polish per customer. And just to clarify, this does not mean you can only purchase one polish, it means that you can get one of every polish that you want. :-)
Shipping to Someone Else
If you are ordering a gift for someone, and having it sent directly to them, it counts as a separate customer (in other words, you can get them the same polish you got yourself). Also, I'd be happy to include a special message to the recipient with your order. After you place your order, please send me an email with your message.

Leaving Me A Note
I occasionally miss seeing PayPal notes, so if you make a note on your order, you may also want to send me an email to let me know.

Photo by LOZLOSA
Our New Look
C&C has gotten a bottle makeover! All pre-order polishes (not just the new ones) will come in our new bottles (still 15 ml/0.5 fl oz). The new bottles will have new labels and flat brushes. I am absolutely thrilled with the updated packaging, and I hope you love it too! <3

Mini Bottles

Unfortunately, mini bottles will not be available for the pre-order, but will return in 2014.

No Combined Shipping This Time
Since this is a pre-order and there is no time limit on a cart hold to worry about, I will not be combining orders. If you forgot something, you may place a second order, but it will ship separately.

Small Base Shipping Cost Change
The shipping cost for one full-size bottle will now be $3.00 instead of $3.25. It's just a small change, but since shipping prices usually go up, not down, I thought it was worth noting. :-)

Origami Stars
As you may know, I have been working hard to increase production each month. I don't like it when I can't make enough polish for everyone, but each time I increase production I find myself scrambling to get everything done, and it is especially difficult to make enough stars to go with the polishes. I have spent a long time thinking about what to do - not sending any stars just wasn't an option, because the polishes need their escorts to keep them safe. So my plan is to send 2 stars with each full-size bottle, and 1 star with each mini when they return. This way, your star collections will continue to grow, just a bit more slowly. I hope that no one is terribly disappointed by this change... Please let me know if you have any thoughts on the matter.

LH06... A Pre-Order Polish?
For the very first time, a polish in the LH series will be available for pre-order! But it is still a single-batch, limited edition polish! Here’s how it will work: I have made a very large quantity of LH06 already. After the pre-order period ends, I will count up the orders for LH06. If there’s more polish than orders, we’re all set. If there are more orders than polish, I’ll add to the batch to make an even bigger batch! Either way, I will post a swatch of the final version of the polish before I begin shipping orders.

Free Gifts With Purchase!
Hopefully you made it here without falling asleep. We’re almost done! *refills glass* And now for the icing on the cake! Yes, indeed!

If you spend (before shipping and tax)...
At least $20, you will get a mini bag of winter glitter shapes to decorate your manicures!
At least $70, you will also get a free C&C glass nail file in a velvet sleeve!
At least $100, you will get both of the other gifts, plus a special mystery gift!

Your gift(s) will automatically be included with your order (no code necessary).

Looking Ahead
Because of the pre-order (and another special event planned for you... So excited!), there will not be a regular restock again until 2014, so please plan accordingly.

Thank you!
I will have the site set up for a preview in advance (I'll make an announcement on Facebook, Twitter, and Instagram when it is ready for you to look at). Thanks so much for taking the time to read this over, and please let me know if you have any questions!